“Ask me. I know where it is.”
People waste time searching messages, asking coworkers, or doing work that’s already been done. There's no central database of important information.
Business systems
Knowledge & practical AI
Stop BeingThe BottleneckIn Your Business.
I help SMEs build organised, documented systems that make growth, AI and automation possible.
Start with one bottleneck · Clear scope · Your existing tools
03
Starting points:
diagnose, capture, map
20
Questions in the free
Constraint Map assessment
01
Bottleneck at a time.
A manageable place to begin.
The work
What keeps Repeating?
The same business problem can show up in different ways. Start with the problem you can see most clearly.
A good business system helps people find information, know what to do, and understand what comes next. Find what’s missing before adding another tool.
“It’s quicker if I do it.”
The steps are familiar to you but you never teach or document anything. Onboarding and delegation depend on another explanation.
“We’re still copying that across.”
Enquiries, updates and reports move between disconnected tools. You suspect automation could help, but need a sensible place to start.
“Which version is right?”
Files and decisions sit across inboxes, drives and spreadsheets. People need a central, accessible database to get up to date information.
Start With The Problem you Know Exists
View the diagnostic →
You don’t need to fix everything at once.
Choose the most obvious problem as a suggested starting point. This is a simple guide, not a business assessment.
Setup the foundation for
work you want to improve.
Suggested start: Business Systems Diagnostic
An automated report based on your answers, with scores and three priorities. A starting hypothesis rather than an independently verified audit.
Prefer a free first look? Take the Constraint Map assessment · About 10 minutes, 20 questions.
The Core Architecture
Turn Business Knowledge.
Turn Business Knowledge.
Into Clear Actionable Steps.
Each layer solves a practical problem. Use the level of structure your next improvement needs.
01
Locate the constraint
Name the bottleneck.
Use the free assessment, a self-serve report or an enquiry to identify where work gets stuck and what to examine first.
02
Structure the knowledge
Simplify the steps from start to finish.
Capture the knowledge needed for the chosen workflow. Define steps, ownership, exceptions and the point of handover, or desired result.
03
Apply practical AI
Give automation a defined job.
Use AI where it helps capture, organise or do the work. Check that the answers or steps taken by AI deliver the results you want in small tests first, before rolling into full production processes.
What useful documentation is
Simple Steps your team
Simple Steps your team
can easily follow.
Every process needs a clear starting point, someone in charge, steps to follow, and a plan for when things go wrong. A shared folder only works when everyone knows what goes in it and who keeps it up to date.
Illustrative example only. This is a sample format, not a client result or a complete SOP.
Process reference / sample
01 · Enquiry handover
From new enquiry to a clear next step.
- Trigger
- A new enquiry arrives in the shared inbox.
- Owner
- The person assigned to incoming enquiries.
- Done means
- Required details recorded, owner assigned, next action visible.
- Capture the enquiry in the agreed record.
- Check the details needed to scope the work.
- Assign the next action and responsible person.
- Flag missing information before preparing a quote.
Exception: unclear requirements → send to the designated reviewer.
Right Fit?
When your business depends
When your business depends
on what people know.
This is for you if
- You run a service or technical business.
- Your team relies on repeated explanations or scattered information.
- You can delegate staff to do the work properly.
This is not for you if
- You need a whole-business transformation in a single purchase.
- You need implementation included in an automated report.
- No one can provide the information or approve the finished structure.
Three useful starting points
Buy the Solution.
Buy the Solution.
Yours To Keep.
Make the choice that's right for you! Choose a report to work through yourself, or book a service to organise your business knowledge.
Business Systems
Diagnostic
Get help, figuring out where to start first.
$79
One questionnaire · One report · One-time
- Scores across the Constraint Map and six pillars
- Three suggested priorities based on your answers
- A PDF to keep and work through
- Automated delivery after completion
An automated self-assessment. Expert review and implementation are separate.
Knowledge
Capture Kit
Turn one of your known business processes into a reusable reference document.
$1,495
Single department · Fixed scope · One-time
- Up to three agreed process areas / SOPs
- Up to six written or voice-recorded submissions
- One knowledge base in your chosen platform
- One revision round and recorded handover
Client input and approval required. A written scope and delivery date are agreed before payment.
Automation
Opportunity Map
Find out which tasks are repeated most often before buying new tools or building new systems.
$249
One department · Up to 10 processes · One-time
- Questionnaire-based opportunity scoring
- Estimated value, effort and risk
- Tool suggestions and a 90-day sequence
- A roadmap you can take to a builder
Automated recommendations. Estimates need validation; build work is excluded.
Prices in US dollars. Applicable taxes and third-party software or usage charges are additional where relevant and confirmed before purchase. Enquiries open WhatsApp; no payment is taken on this page.
More scope, ongoing care, or a DIY option? View the full price list.
| Offer | Price (USD) | Scope at a glance |
|---|---|---|
| Knowledge Capture · Multi-department | $2,995 | Up to 3 departments, 8 process areas and 2 platforms |
| Opportunity Map · Multi-department | $499 | Up to 25 processes across 3 departments; automated |
| Systems Continuity · Essentials | $495 / month | Up to 3 workflows; 3 total service hours/month |
| Systems Continuity · Growth | $995 / month | Up to 8 workflows; 7 total service hours/month |
| Lead Capture Blueprint | $49 | DIY template and setup guide |
| Client Onboarding Blueprint | $79 | DIY template and setup guide |
| Reporting Dashboard Blueprint | $99 | DIY template and setup guide |
| Four-workflow Blueprint Bundle | $199 | Four current workflows, including Knowledge Base Setup |
| Constraint Map Method · Self-paced | $199 | Course, workbook and templates |
| Constraint Map Method · Certificate Track | $299 | Course plus completion assessment and provider-issued certificate |
DIY setup, custom work and third-party subscriptions are separate. Continuity applies to accepted systems under a written agreement. Certificates are issued by this practice; no external accreditation is claimed.
Ask which option fits your business →
The person behind the systems
I’m Alistair Vermaak.
My background spans security, mining and IT operations. Across these industries, I’ve seen the same problem: important work depends on knowledge that hasn’t been clearly documented or made easy for others to use.
My approach brings people, information, processes and technology together. I help businesses create simple, step-by-step documentation that shows staff what to do, how to do it and what results are expected.
Once the right systems and data foundations are in place, I help identify where AI can improve efficiency, increase capacity and support business growth.
More about my background →
Before you start
A few sensible questions.
Do we need to organise the whole business before using AI?
No. Start with the information, access and process clarity needed for the task you want to improve. AI can also help with the organising work. A whole-business clean-up is not a prerequisite for every use case.
Is this only for businesses that want AI?
No. Clear processes and accessible knowledge also support onboarding, delegation and reliable delivery. Automation is useful when there is a defined job worth giving it.
How much of my team’s time does this require?
The diagnostic and roadmap depend on the detail in your questionnaire. Knowledge Capture needs input from the people doing the work and an internal owner to approve the final material. The scope and required inputs are agreed before a service begins.
Are the diagnostic and roadmap reviewed by a person?
They are automated, questionnaire-based products. Their findings depend on the information provided and need validation before investment or implementation. Knowledge Capture is a scoped delivery service. Ask before purchasing if you need an expert review.
Can we use our existing tools?
Often, yes. Knowledge Capture uses an agreed platform within the project scope. Software subscriptions, API usage, migrations and custom integrations are confirmed separately. The finished structure needs someone on your team to own it.
What happens when I click an enquiry button?
WhatsApp opens with the selected offer and displayed price in a draft message. You choose whether to send it. We confirm scope, availability, delivery terms and the final payable total before payment.
Make the next step manageable
Less Searching
Less Searching
Fewer Questions
Better Work.
Start with the problem that keeps interrupting your day. Choose a useful first step and build from there.
Find my starting pointNo payment or account needed to explore the options.